Frequently Asked Questions
Everything you need to know about shopping for your little one.
What is the standard delivery timeline for my order?
Most orders are processed within 24 hours and typically arrive within 3-5 business days, depending on your location.
Are Babyhug products safe for newborns?
Yes, all our products undergo rigorous safety testing and are crafted from non-toxic, BPA-free, and skin-friendly materials specifically designed for infants.
What is your return and exchange policy?
We offer a hassle-free 30-day return policy for most items. Products must be unused, in their original packaging, and with all tags intact.
How can I track my shipment?
Once your order ships, you will receive an email and SMS with a tracking link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit and debit cards, net banking, popular digital wallets, and Cash on Delivery (COD) in select regions.
How do I determine the right size for my baby?
Please refer to our detailed Size Guide located on each product page, which provides measurements based on age, weight, and height.